Meghan Daum, “Haterade”, in The Believer
This is easily one of the top pieces I’ve read on the toxicity of comments sections and the shouty-shouty nature of internet discourse in the modern era. “Joining the conversation” is bullshit; it’s only worth it in fora where the commentariat is thoroughly self-policing and well-organized (usually in well-moderated blogs or boards that have been around since before 2001). Anyone considering a comments section, whether a private blogger or a national newspaper, should ask themselves whether having “a conversation” for their readers is worth the energy and resources it will take to provide a bunch of assholes with a free, unaccountable platform to say whatever they like, up to and including threats of physical harm.